The best & quickest way to get a hold of us is via email,
you will get a response MUCH faster by emailing. Please send
your email to the address listed below
If you need to reach us via phone please email us
for the number.
You can also check our FAQ page for a
quick look at the most asked questions.
Please read our entire terms and conditions of ordering carefully before
placing an order.
If you have any questions PLEASE email
us.
Payment Methods
Square for Credit Card Payments
Paypal
BY PLACING A RETAIL ORDER YOU ARE AGREEING TO OUR TERMS
LISTED BELOW
We will try to
confirm all online orders within 24 hours. We will also email you with
your order total when
your order has shipped.
Orders that are refused or any items
returned that are not damaged with incur a 20% restocking fee. So
please purchase wisely.
I accept Paypal and Square payments you will be asked which one you
want to use to pay when you check out.
The shopping cart does not
collect any payment information only your shipping address, I will
manually send you a Paypal or Square invoice for you to pay once we
know the shipping amount it can take 24 hours for us to get the
invoice sent.
**I DO NOT ACCEPT ANY CHECKS**
Any personal, business checks
or money orders received in the mail will not be honored.
They will be marked void and returned to you.
I cannot accept returns or issue
refunds on patterns, fabric that has been washed, fabric samples, clearance items, or shipping charges.
The items must be received back here in the same condition as
when I sent them. All returns
must be approved by me first BEFORE you send anything back and
you must contact me within 3 days of receiving the items for
approval to send anything back. I must receive the items being
returned back to me within 10 days of approval.
All prices on this site are in US Dollars.
**Prices DO NOT include shipping
actual shipping charges will be added to
the order after I have it packed and know the weight**
If the items ordered are in stock it usually
takes 1-3 days after payment is received to get them invoiced and shipped. Most
of my items are
handmade so if I have to make any items in the order it can take a week or
two depending on the time of the year to get them made. I will email you with a time frame
estimate when I send you an invoice for payment if I have to make any items. We will ship the entire order once
everything is done, unless you notify us differently.
Payment is required before I will start
making any items ordered.
I ship using the US postal service
with a delivery confirmation and shipping
costs are calculated after your order has been packed and weighed, once I
have the cost I will send you a Paypal or Square invoice for
payement.
**No
shipping costs will show up in the shopping cart**
Insurance is
available if you request it but I do not add it unless it is
requested. I am not responsible for lost or damaged items if you did not
ask for insurance. You can request insurance in the comments section
when you check out. Orders shipped uninsured are at the customers risk.
I cannot replace or refund any orders lost or damaged that have not been
insured. If an insured order is received damaged you will need notify us immediately.
You are required to save the box and packing material for 14 days
just in case the
US Postal Service or UPS wants to inspect the damage before paying the claim.
Any order discrepancies found
must be reported to me immediately in order to receive an adjustment or
replacement. Returns must be reported to us within 3 days from the
date you received the order, NO EXCEPTIONS. You must contact me via phone or
email and let me know the items you are returning and reason for
return. You need approval before returning any items to
receive an exchange or refund. I am not obligated to refund or
replacement any returned items that have not been pre-approved. Undamaged merchandise returned must be in the
same condition as when it was sent. All shipping charges are your
expense and will not refunded. Orders that are refused or any items
returned that are not damaged will incur a 20% restocking fee. So
please purchase wisely.
I do not
allow anyone the use of my graphics or products images. All
of my product images and graphics on this website belong to me and are
copyrighted. All our graphics and and product images have been digitally
watermarked and can be traced if used. So please don't.
*It can take up to 5 business days
for your order to be processed and shipped*
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