Privacy Policy

Last Updated: September 26, 2026

Hugs & Stitches respects your privacy. This Privacy Policy explains the types of information we may collect when you visit our website, place an order, create a customer account, join our mailing list, or contact us.

Information We Collect

When you place an order, create an account, or contact us, we may receive information such as your name, email address, billing and shipping information, order details, and any information you choose to provide in a message to us.

Our website may also collect basic technical information needed for security and website operation, such as your IP address, browser information, and information about your visit to the site.

How We Use Your Information

We use the information you provide to process and fulfill orders, provide customer service, respond to questions, maintain customer accounts, prevent fraud or misuse of the website, and operate and improve our store.

Payments

Payments may be processed through third-party payment providers such as PayPal or Square. Payment information submitted through these services is handled according to the payment provider's own privacy and security practices. Hugs & Stitches does not use your payment information for purposes unrelated to your purchase.

Mailing List

If you choose to join the Hugs & Stitches mailing list, we may use your email address to send you news, new product information, special offers, subscriber freebies, and other store updates. Joining the mailing list is optional, and you may unsubscribe at any time by using the unsubscribe link included in our emails.

Cookies and Website Technology

Our website may use cookies and similar technologies that are necessary for features such as the shopping cart, customer login, site security, and other store functions. Third-party services used by the website may also use cookies or similar technologies according to their own policies.

Sharing Your Information

Hugs & Stitches does not sell or rent your personal information. Information may be shared with service providers when necessary to operate the website, process payments, fulfill and ship orders, provide email services, prevent fraud, or otherwise complete services you have requested.

Data Security

We take reasonable steps to protect the personal information provided through our website. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Choices

You may contact us if you have questions about personal information you have provided through our website. You may also unsubscribe from marketing emails at any time using the unsubscribe link in those messages.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes to our website or services. The current version will be posted on this page with the date it was last updated.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please use our Contact Us page.